state street bankBurlington, MA
Head of AI Transformation, Engineering & SaaS Operations, MD
Head of AI Transformation, Engineering & SaaS Operations, MD
Head of AI Transformation, Engineering & SaaS Operations, MD
state street bankBurlington, MA
Apply for this role (opens in a new tab)today
Overview:
In this role you lead AI-driven transformation across Engineering and SaaS Operations, reporting to the CTO. You define the AI-enabled PDLC strategy and drive adoption to boost productivity, quality, resilience, and cost efficiency. You’ll collaborate with Engineering, Product, SaaS Ops, Security, Finance, and HR to create roadmaps, governance, and workforce changes. This hands-on leader translates emerging AI into measurable business value and helps evolve the operating model for a scalable AI-enabled organization. Compensation / Benefits retirement savings plan (401K) with company match comprehensive insurance coverage (medical, dental, vision, life, disability) paid time off and family care benefits Employee Assistance Program incentive compensation and performance-based awards tax-advantaged savings plans
Responsibilities:
Define and execute the enterprise AI adoption roadmap across Engineering and SaaS Operations Assess AI maturity, gaps in processes, tooling, governance, and skills; set adoption goals and transformation plans Identify emerging AI technologies and evaluate opportunities for adoption Drive AI-powered software development practices across the full product development lifecycle Deploy and scale AI copilots, engineering agents, and automation capabilities Improve productivity by automating repetitive development tasks and modernizing systems Lead AI-enabled quality engineering and testing practices Transform SaaS operations with AI-driven observability, incident prediction, and automated remediation Establish governance, risk management, and ROI frameworks for AI investments Deliver transparent dashboards on adoption, outcomes, risks, and value
Key requirements:
15+ years in software engineering, platform engineering, SaaS operations, or related leadership roles 5+ years leading engineering or enterprise transformation initiatives Experience implementing AI-enabled software development, testing, or automation capabilities Strong understanding of cloud-native architectures, CI/CD, DevSecOps, observability, and platform engineering Experience evaluating AI platforms, vendors, and partnerships Proven ability to translate technologies into measurable business outcomes Hands-on technical credibility with engineers, architects, and operations teams Excellent communication and ability to influence senior leaders Experience managing budgets and FinOps initiatives Familiarity with GenAI platforms, engineering copilots, and AI orchestration platforms Ability to operate at strategic and tactical levels consultative and collaborative leadership ability to influence without direct authority strong program and stakeholder management AI-enabled software development and testing AI copilots and engineering agents CI/CD, DevOps, SRE, and observability
Also on the board Same function, level within a rung
Level
Manager
Location
Burlington, MA
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
today