jimmy jones polaris marineOrangeburg, SC
Powersports Service Manager
Powersports Service Manager
Powersports Service Manager
jimmy jones polaris marineOrangeburg, SC
today
First-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Mechanics, Installers, and RepairersPersonal Service Managers, All Other
Motorcycle, ATV, and All Other Motor Vehicle DealersCommercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceBoat Dealers
Apply for this role →Job Description:
The Powersports Service Manager oversees all service operations for a medium-sized team of 6 to 15 members, primarily managing the maintenance and repair of ATVs and Side x Sides. This role involves ensuring efficient service scheduling, maintaining strong customer relations, and guiding staff training to uphold high standards within the dealership. Occasional after-hours or weekend work may be required.
Responsibilities:
Supervise and lead a medium team of service technicians and staff Manage service scheduling to optimize workflow and customer satisfaction Foster strong relationships with customers to ensure loyalty and repeat business Train and develop staff to improve technical skills and service standards Oversee inventory management related to service parts and tools Administer warranty claims ensuring compliance and accuracy Utilize proprietary dealership software for service management and reporting Address and resolve service-related problems efficiently
Required Qualifications:
Minimum 2 years of experience in powersports service management Comprehensive knowledge of powersports vehicles, specifically ATVs and Side x Sides Proven team leadership skills managing medium-sized groups Excellent customer service abilities Inventory management experience Knowledge of warranty administration processes Strong problem-solving capabilities Effective communication skills
Also on the board Same function, level within a rung
Level
Mid
Location
Orangeburg, SC
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Motorcycle, ATV, and All Other Motor Vehicle Dealers
Posted
today