Stratas Corp on-site in Chesapeake, VA seeks a Support Lead/Deputy Program Lead to direct a Microsoft-based end-user services team. You will manage workload, SLA adherence, escalations, and mentor junior staff while partnering with IT leadership to enhance service delivery. Ideal candidate has 7+ years in IT support, CompTIA Security+ and strong communication, documentation, and problem-solving skills, with a focus on modernizing desk operations.

Also on the board Same function, level within a rung

Level

Mid

Location

Chesapeake, VA

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

yesterday

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