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Imperial Brady in Romulus, MI is hiring a Customer Service Manager to lead the team, train staff, and optimize order processing. You will oversee direct and indirect reports, manage ERP training, and drive process improvements across customer service functions. The role emphasizes performance reviews, HR collaboration, and data-driven reporting to executive management. Strong communication, organizational, and deadline-driven abilities are essential.

Also on the board Same function, level within a rung

Level

Mid

Location

Schlater, MS

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

5 days ago

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