Head of Guest Experience & Volunteer Programs
Head of Guest Experience & Volunteer Programs
cw talentWilliamsburg, VA
yesterday
Social and Community Service ManagersFirst-Line Supervisors of Entertainment and Recreation Workers, Except Gambling ServicesMeeting, Convention, and Event Planners
Apply for this role →Colonial Williamsburg Foundation in Williamsburg, Virginia, seeks a Director, Guest Experience and Volunteer Programs to lead enterprise guest experience strategy, oversee volunteer programs for 800+ volunteers, and partner across Hospitality, Museums, and Operations to elevate service standards.
The role supervises the Analyst, Guest Experience and Volunteer Programs, guides dashboards, and drives cross-functional improvements, guest feedback, and service recovery while ensuring accessibility
Also on the board Same function, level within a rung
Level
Manager
Location
Williamsburg, VA
Occupation
Social and Community Service Managers
Industry
Historical Sites
Posted
yesterday