Management Trainee

Company Description: Enterprise Mobility™ is a purpose-led, people-first organization focused on creating better experiences for how people and goods move. For over 65 years, the company has grown from a small fleet of seven cars into a global mobility leader with more than 90,000 team members worldwide. Through a portfolio of trusted brands and services, Enterprise Mobility is dedicated to delivering exceptional customer service and building strong connections with communities. The organization is committed to continuous innovation, shaping a more accessible, efficient, and sustainable future of mobility. Its vision is to be the world’s best and most trusted mobility company, adapting to evolving mobility needs and preferences.

Role Description: The Management Trainee role is a full-time, on-site position based in Kansas City, MO. In this role, the trainee learns all aspects of branch operations, including customer service, sales, and administrative processes. Daily responsibilities include supporting customers with rentals and mobility solutions, handling reservations and inquiries, and ensuring a positive customer experience. The Management Trainee also assists with fleet management, learns to analyze performance metrics, and supports team members in meeting business goals. As training progresses, the individual will take on increasing responsibility in leadership, decision-making, and branch management activities.

Qualifications: Strong customer service and interpersonal skills, with the ability to build positive relationships and communicate clearly with diverse customers and team members. Sales and business acumen, including comfort with discussing products and services, identifying customer needs, and contributing to revenue growth. Organizational and time-management skills to handle multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment. Problem-solving and analytical abilities to assess situations, make sound decisions, and learn from performance data and feedback. Adaptability and learning agility, with openness to feedback and a willingness to rotate through different functions and responsibilities. Basic proficiency with common office software and digital tools used for scheduling, reporting, and customer communication. Ability to work on-site in Kansas City, MO, with a reliable means of transportation as required by the role. Bachelor's degree required Previous experience in retail, hospitality, or other service-focused environments is beneficial but not required.