Administrative and Client Support Coordinator

What We Offer: $17 per hour starting pay Full-time, Monday through Friday schedule Consistent hours, 8:00 AM to 5:00 PM Company cell phone provided Training and support to learn our office procedures and software The opportunity to make a difference by supporting our clients and caregivers Responsibilities Open and close the office, ensuring it is ready for the workday and properly secured at the end of the day Answer incoming calls, monitor voicemail and company texts, take accurate messages, and direct questions to the appropriate person Make weekly check-in calls to active clients and their representatives to discuss satisfaction, caregiver reliability, and any concerns or unmet needs Make weekly check-in calls to caregivers regarding assignments, supplies, communication, and support needs Document calls, concerns, and follow-up tasks, making sure outstanding issues are addressed or passed along to the appropriate person Recognize and promptly report urgent concerns, missed visits, complaints, and safety issues Schedule and confirm appointments, prepare materials, and communicate changes Assist with filing, scanning, copying, data entry, correspondence, and preparation of client and caregiver materials Sort and distribute incoming mail, maintain office supplies and records, and keep contact lists and assigned logs up to date Help maintain office equipment and coordinate building maintenance requests as needed Keep daily tasks organized, meet deadlines, and communicate completed work, outstanding items, or concerns to the owner Protect confidential information, follow agency policies, and help with other office tasks as needed Qualifications High school diploma or equivalent Previous office administration or customer service experience preferred Home care or healthcare office experience is a plus Strong verbal and written communication skills Ability to speak, read, write, and understand English Comfortable using email, calendars, Microsoft Word, basic spreadsheets, scanners, and computer software Strong organizational skills, attention to detail, and follow-through Dependable attendance and a professional, respectful attitude Ability to manage interruptions, prioritize tasks, accept feedback, and handle confidential information appropriately If you enjoy helping people, take pride in staying organized, and want to be part of a team that values dependable service and personal communication, we would love to hear from you!

Compensation: $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.