Service Manager

Service Manager Anderson Equipment Company is one of the largest heavy equipment distribution companies in the Northeast. It is a family-owned, private company that has consistently grown and achieved financial success for almost 90 years. Currently in its third generation of family ownership and management, the company spans six states West Virginia, Pennsylvania, New York, New Hampshire, Vermont, and Maine with 19 branch locations. The Service Manager is responsible for leading the branch service department and overseeing technicians and mechanics who work in the shop and the field. The technicians perform a variety of functions, including maintaining the Companys rental fleet, performing scheduled maintenance or warranty work, diagnosing and repairing customer equipment. The Service Manager will work with the Branch and Parts Managers to coordinate cost effective reliable service for our customers and to ensure that safety, responsiveness and professionalism are prioritized. The Service Department Manager will be responsible for maintaining workflow, including scheduling repairs, assigning mechanics, and setting priorities, while effectively managing work orders and timely completion of repairs. Managers will also be responsible for driving to job and customer sites to meet with potential buyers and customers. The Service Manager is ultimately responsible for revenue and gross margin growth, and profitable operations. Anderson Corporate functions (HR, Sales Support, Credit) will support Service Manager to facilitate achievement of results.