alamo city healthy kids familiesSan Antonio, TX
Medical Front Desk Representative
Benefits: 401(k)401(k) matching Paid time off
About the Role:
Alamo City Healthy Kids and Families is seeking a friendly, dependable and motivated Front Desk Representative to be the welcoming face of our practice in San Antonio, TX. This is a fantastic opportunity to make a meaningful impact on the health and well-being of our children, adolescents and families for our weight management and nutritional counseling clinic.
Responsibilities:
- Greet patients, check in and out in a efficiently and professional manner
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Verify medical insurance coverage and patient eligibility, collect co-pays and other applicable payments at time of service
- Maintain and update accurate patient demographic information in the EHR system and follow HIPPA guidelines
- Answer incoming phone calls, respond to patient inquiries, and relay messages to clinical staff via phone or patient portal
- Coordinate referrals and make sure all is up to date
- Perform treadmill testing according to office protocols and training
- Ensure the front desk and waiting area remain organized, clean, and welcoming
Requirements:
- High school diploma or GED required
- Prior experience working in a medical office
- Familiarity with medical terminology, insurance verification, and EHR/EMR systems
- Comfortable collecting copays and any necessary payments or balances
- Bilingual in English and Spanish is required in serving our diverse community
- Ability to multitask, stay organized, and thrive in a fast-paced clinical environment
- Professional, reliable, punctual, and excellent customer service skills
Also on the board Same function, level within a rung
Level
Junior
Location
San Antonio, TX
Occupation
Medical Secretaries and Administrative Assistants
Industry
Offices of Physicians
Posted
today