homewood suites by hiltonWilkes-Barre, PA
Executive Housekeeping Manager
Executive Housekeeping Manager
Executive Housekeeping Manager
homewood suites by hiltonWilkes-Barre, PA
today
First-Line Supervisors of Housekeeping and Janitorial WorkersLodging ManagersFirst-Line Supervisors of Personal Service Workers
Apply for this role →Executive Housekeeping Manager Lead a Team. Elevate the Guest Experience. Make an Impact. The Hilton Garden Inn is seeking an experienced, energetic, and hands-on Executive Housekeeping Manager to lead our housekeeping department and ensure our guests experience exceptional cleanliness, comfort, and hospitality every day. This is an excellent opportunity for a hospitality professional who takes pride in maintaining high standards, developing strong teams, and creating an environment where both associates and guests thrive.
What You'll Do:
As an Executive Housekeeping Manager, you will be responsible for the overall leadership and operation of the housekeeping department, including:
- Directing all housekeeping and laundry operations
- Recruiting, training, scheduling, and developing housekeeping associates
- Conducting daily inspections of guest rooms, public areas, meeting spaces, and back-of-house areas
- Ensuring compliance with Hilton brand standards and company expectations
- Managing labor costs, productivity, and departmental budgets
- Maintaining inventory controls and ordering supplies
- Coordinating room readiness with the Front Office team to maximize guest satisfaction
- Partnering with Maintenance to address repair and preventative maintenance needs
- Ensuring compliance with safety, sanitation, and OSHA requirements
- Driving guest satisfaction scores and service excellence initiatives
- Building a culture of accountability, teamwork, and continuous improvement
What We're Looking For:
- Minimum of 2 years of hotel housekeeping leadership experience
- Executive Housekeeping Manager or Assistant Executive Housekeeper experience preferred
- Hilton brand experience strongly preferred
- Proven ability to lead, coach, and develop teams
- Strong organizational and time-management skills
- Experience managing labor budgets, inventories, and productivity standards
- Detail-oriented with a commitment to maintaining exceptional cleanliness standards
- Strong communication and problem-solving skills
- Ability to work a flexible schedule, including weekends and holidays
Benefits & Perks:
- Competitive salary
- Bonus opportunity
- Medical, dental, and vision insurance 401(k) plan
- Paid time off
- Hilton Team Member Travel Program
- Career advancement opportunities within a growing hospitality organization
- Supportive and collaborative work environment
Also on the board Same function, level within a rung
Level
Lead
Location
Wilkes-Barre, PA
Occupation
First-Line Supervisors of Housekeeping and Janitorial Workers
Industry
Hotels (except Casino Hotels) and Motels
Posted
today