Institutional Relationship Manager

Key responsibilities: Serve as the primary point of contact for institutional clients, including trading firms, funds, market makers, and family offices Identify client trading needs and drive activation, retention, and share of wallet through tailored relationship management Coordinate internal resources to resolve client needs and gather structured feedback for product and process improvementsRequired qualifications 3-7 years of experience managing institutional clients, specifically in a relationship management capacity Background in crypto exchanges, crypto buy-side, or strong traditional finance profiles looking to transition into crypto Experience in the crypto space with an existing network of institutional contacts is a strong plus Commercially sharp with a proven ability to grow accounts Fluent in English; bilingual candidates preferred