Observability Engineer

Role Summary: The Observability Engineer will lead the design and implementation of a full-stack business observability solution using New Relic. This includes strategy, architecture design, governance, and aligning observability capabilities with business and technology goals.

Key Responsibilities: Design end-to-end observability architecture using New Relic (APM, Infra, Logs, Browser, Synthetics, Mobile, and New Relic One Dashboards).Align observability solutions with business KPIs and SLAs. Define instrumentation strategy across services, applications, APIs, containers, and cloud/on-prem infrastructure. Architect integration with ITSM, CI/CD, and collaboration tools. Define golden signals, SLIs/SLOs, and dashboards for business and technical visibility. Provide governance and best practices for tagging, alerting, and entity mapping.

Other Requirements: Good communication skills, both written and verbal. Ability to work independently as well as collaboratively. Strong analytical skills and attention to detail. Willingness to keep abreast of industry developments and new technologies.