RV Park Front Office Agent - Virginian Lodge, WY

Description: The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience.

Essential Functions: Answering phone calls in a timely manner Taking reservations by phone & in person Helping guests at window with questions & checking in Keeping everything tidy in office. Checking on & cleaning (when necessary) the restrooms regularly Report any missing/found articles to Manager. Always respond in a friendly, helpful, and courteous manner to guest, fellow employees, and manager. Report all guest issues and complaints to the Manager. Non-

Essential Functions: Perform special project and other responsibilities as assigned. Other Personnel Issues Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct. Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest. Report any unusual occurrences and/or request to the Manager. Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property

Education: No formal education needed

Experience: Prior RV experience desirable

Skills and Abilities: Must be able to communicate in English, self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with the guests.