virtual vocationsDenver, CO
Strategic Customer Success Manager
Strategic Customer Success Manager
Strategic Customer Success Manager
virtual vocationsDenver, CO
today
Process, Physical Distribution, and Logistics Consulting ServicesCustom Computer Programming ServicesComputer Systems Design Services
Apply for this role (opens in a new tab)Driving retention and growth for a portfolio of high-value integrated reseller partners, the full-time Strategic Customer Success Manager will oversee post-sale relationships, collaborate with internal teams, and ensure operational excellence in a fully remote setting.
Key responsibilities:
Own a portfolio of strategic integrated reseller and software-as-a-service channel partners, developing Partner Success Plans aligned with business objectives Build relationships with stakeholders, lead quarterly business reviews, and monitor partner health while serving as the primary escalation point for strategic concerns Guide partner onboarding, training, and adoption of Azuga tools, while coordinating cross-functional resources to resolve complex operational challenges Required qualifications Bachelor's degree or equivalent relevant experience, plus 5 or more years in Customer Success, Account Management, or related fields At least 3 years managing enterprise-size customers or reseller partnerships, including complex SaaS relationships Experience conducting executive-level business reviews and strategic planning sessions Working knowledge of software-as-a-service platforms and experience with integrated resellers or channel partner ecosystems Experience in telematics, fleet management, or enterprise SaaS environments preferred
Also on the board Same function, level within a rung
Level
Manager
Location
Denver, CO
Occupation
General and Operations Managers
Industry
Process, Physical Distribution, and Logistics Consulting Services
Posted
today