virtual vocationsDenver, CO
Director of Fraud
Building and owning the fraud function end to end, the full-time remote Director of Fraud will manage the fraud lifecycle, lead investigations, and direct responses across consumer, merchant, and payments fraud cases.
Key responsibilities:
Own the fraud lifecycle by overseeing intake, investigation, classification, response, and escalation of fraud cases
Make decisions on routine fraud cases and present contested cases to the executive team with recommendations
Direct responses to confirmed cases, including merchant communication, fund recovery, and law enforcement referrals
Required qualifications:
10+ years of experience in fraud with hands-on investigation experience
Experience in at least two areas: consumer identity fraud, merchant fraud, or payments/chargeback fraud
Proven ability to influence teams without direct authority based on findings
Proficiency in data analysis, including SQL and dashboard creation
Experience in building a fraud function or case management process is a strong plus
Also on the board Same function, level within a rung
Level
Manager
Location
Denver, CO
Occupation
Fraud Examiners, Investigators and Analysts
Industry
Investigation and Personal Background Check Services
Posted
yesterday