Senior Concierge & Resident Experience Leader

JBG SMITH in Washington, DC seeks a Lead Concierge to create exceptional resident experiences from the moment they arrive. You will build and mentor a cohesive team, greet residents warmly, coordinate tours, and connect them with in-community services to enhance living experiences. This on-site role requires prior hospitality or service leadership, strong interpersonal and computer skills, and a commitment to inclusivity.