techop solutions internationalOrem, UT
Remote Call Center Representative
Remote Call Center Representative
Remote Call Center Representative
techop solutions internationalOrem, UT
2 days ago
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelTelemarketers
Telemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesTelephone Answering Services
Apply for this role →Call Center Representative TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but candidate must reside within Orem, UT
Duties:
- Answer and track incoming calls
- Prepare and submit accurate, detailed reports in government systems
- Engage and interview callers in a dynamic environment, applying critical-thinking skills and sound judgment beyond established scripts and decision trees.
- Navigate multiple systems and applications simultaneously while accurately documenting and maintaining information.
- Accurately record all details in accordance with procedures
- Conduct database and open-source research
- Route and escalate calls appropriately
- Other duties, as assigned
Also on the board Same function, level within a rung
Level
Junior
Location
Orem, UT
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago