capitol servicesDover, DE
Front Desk Receptionist
$17.00 hourly
Apply →Front Desk Receptionist
Front Desk Receptionist
capitol servicesDover, DE
3 days ago
$17.00 hourly
Receptionists and Information ClerksOffice Clerks, GeneralSecretaries and Administrative Assistants, Except Legal, Medical, and Executive
Apply for this role →Job Description:
Capitol Services is currently seeking a Delaware Front Desk Receptionist to join our growing team! Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees. Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer.
About the role:
You will be working in our Dover, DE location responsible for answering and managing a computer-based multiline switchboard, greeting clients and visitors, and assisting in the fulfillment of in-office clerical tasks. This role involves working full-time and in-office from 9am to 6pm EST, Monday through Friday.
What you will do:
- Coordinate deliveries to and from various couriers, including USPS, FedEx, and UPSDeliver, file, and retrieve documents to and from various state agencies
- Manage a computer-based multiline switchboard phone system
- Answer incoming calls in a courteous and professional manner and forward appropriately for assistance
- Greet clients and visitors in a polite and pleasant manner
- Receive legal service of process documents on clients’ behalf
- Accurately open, sort, and distribute incoming mail
- Assist in outgoing bulk-mail projects
- Assist with tracking, maintaining, and distributing office supplies
- Assist in tax and special audit projects
- Perform additional clerical tasks as needed
- Communicate courteously and professionally with clients, correspondents, and coworkers
Who you are:
- Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have strong attention to detail and exhibit a reasonable sense of urgency.
- Strong communication skills: You have strong verbal and written communication skills. You communicate in both a professional and friendly manner with clients, coworkers, and others.
- Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise.
- Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
- Positive attitude: You demonstrate a positive customer service attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
- Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
- Reliable: You are able to work during the hours of 9am to 6pm EST in our Dover office. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
- Technical competencies: You are comfortable using Microsoft software (Outlook, Word, and Excel) and navigating Capitol Services’ Avaya VOIP phone system.
- Office environment: You are able to remain in a stationary position 75% of the time and work 100% in-office.
- What we offer you:$17.00 hourly rate3 medical plans to choose from, including a 100% employer-paid option for the employee 100% employer-paid dental and vision benefits for the employee 401(k) with scheduled employer contribution
- Employer-paid employee assistance program, as well as life and long-term disability insurance
- Encouraged work-life balance including 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
- Office team events and learning development opportunities
- Please apply with both your resume and cover letter if you think you would make a great addition to our team!
- Want to get to know us better? Check out our website, X, and Facebook!
- Applicants have rights under Federal Employment Laws. Please review your rights below:
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA):
Family and Medical Leave Act (FMLA) Please review our Privacy Policy for information on our practices regarding your personal information. Capitol Services participates in E-Verify.
Also on the board Same function, level within a rung
Level
Junior
Salary
$17.00 hourly
Location
Dover, DE
Occupation
Receptionists and Information Clerks
Industry
All Other Business Support Services
Posted
3 days ago