universal music groupLos Angeles, CA
ServiceNow ITSM Lead & Knowledge Champion
ServiceNow ITSM Lead & Knowledge Champion
Computer and Information Systems ManagersInformation Technology Project ManagersComputer Systems Analysts
Apply for this role (opens in a new tab)Universal Music Group is seeking a Senior Engineer, ITSM & Knowledge Lead to drive ITSM and knowledge initiatives across a globally distributed ServiceNow team. You will own the domain backlog, KPIs, and governance to increase self-service adoption and reduce operational noise.
Join us to partner with platform leadership and operations to deliver measurable outcomes, define requirements, and oversee UAT for ITSM/knowledge enhancements in a fast-paced enterprise environment.
Also on the board Same function, level within a rung
Level
Manager
Location
Los Angeles, CA
Occupation
Computer and Information Systems Managers
Industry
Custom Computer Programming Services
Posted
today