Customer Experience Specialists

Responsibilities: Greet guests and answer calls professionally Monitor cleanliness of all guest-facing areas Coordinate customer feedback and CSI surveys Assist in event setup and customer follow-up Answer overflow inbound phone calls and make warm transfers Qualifications: Previous experience in customer service Positive attitude Excellent written and verbal communication skills Ability to work in a fast-paced environment Clean background and valid driver's license Benefits: Affordable health, dental, vision insurance Percentage-matched 401k plans Opportunities of promotion within group The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing.