22nd century technologiesAugusta, GA
ServiceNow SME
ServiceNow SME
ServiceNow SME
22nd century technologiesAugusta, GA
6 days ago
Network and Computer Systems AdministratorsComputer Systems Engineers/ArchitectsComputer Systems Analysts
Apply for this role (opens in a new tab)Location: Springfield Virginia (Remote)
Position Summary:
We are seeking ServiceNow SMEs to support administration, engineering, optimization, integration, automation, and continual improvement of enterprise ITSM/ITOM capabilities.
Key Responsibilities:
Configure and administer ServiceNow ITSM/ITOM.Support Incident, Problem, Change, Request, Knowledge, and Configuration Management.
Maintain and improve CMDB quality.
Develop workflows, automation, dashboards, and reports.
Support Discovery and Service Mapping.
Develop integrations with enterprise monitoring and management tools.
Troubleshoot platform and workflow issues.
Support continual service improvement.
Required Qualifications:
7+ years of IT experience.4+ years of ServiceNow experience. Strong understanding of ITSM/ITOM and CMDB.Experience with ServiceNow workflows, integrations, and automation.
Preferred Certifications: ServiceNow CSA; CIS-ITSM, CIS-Discovery, CIS-Service Mapping.
Also on the board Same function, level within a rung
Level
Lead
Location
Augusta, GA
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
6 days ago