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LICENSED PHARMACY TECHNICIAN - CARE COORDINATOR

LICENSED PHARMACY TECHNICIAN - CARE COORDINATOR

cornerstone staffingThe Colony, TX

3 days ago

$22-$24 per hour

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Job Description: Job Description LICENSED PHARMACY TECHNICIAN - CARE COORDINATORPut your Pharmacy Technician license to work helping patients access the medications they need. Join a patient-focused team where your communication, coordination, and pharmacy expertise can make an impact every day. LOCATIONThe Colony, TX OnsiteCOMPENSATION & SCHEDULE
  • Earn $22-$24 per hour.
  • Work Monday-Friday, 10:00 a.m.-7:00 p.m. CST; complete the first two weeks of training from 9:00 a.m.-6:00 p.m. ROLE IMPACTSupport members participating in a Prescription Optimization Program by helping them access essential medications efficiently and affordably. Serve as a key connection between patients, healthcare providers, pharmacies, and pharmaceutical assistance programs. Help improve medication access outcomes by delivering accurate, compassionate, and responsive member support.
KEY RESPONSIBILITIES:
  • Serve as the primary point of contact for members who need prescription medication support or patient assistance.
  • Coordinate with prescribers, pharmacies, and patient assistance programs to obtain medication approvals and support timely prescription fulfillment.
  • Manage inbound and outbound member communications while following program requirements and patient privacy standards.
  • Track and document member interactions, medication assistance activities, and follow-up actions through resolution.
  • Collaborate with internal teams to resolve member needs and deliver a high-quality patient and member experience.
LICENSES & CERTIFICATIONS:
  • Maintain an active Pharmacy Technician License or Pharmacy Technician Certification valid in at least one state.
  • Bring 1+ years of call center experience within healthcare, pharmacy, or member support.
  • Demonstrate strong communication, customer service, organization, multitasking, and attention to detail in a fast-paced environment. CLINICAL SKILL SET
  • Coordinate prescription and medication access support.
  • Navigate patient assistance and prescription optimization programs.
  • Communicate with patients, prescribers, pharmacies, and pharmaceutical assistance partners.
  • Document member interactions and follow-up activities accurately.
  • Maintain patient privacy and program compliance standards. CORE TOOLS & SYSTEMS
  • Microsoft Word
  • Microsoft Excel
  • Salesforce or similar CRM platformsPREFERRED SKILLS
  • Demonstrate compassion and professionalism when supporting members with medication access needs.
  • Resolve member questions through effective follow-up and cross-functional coordination.
  • Prioritize multiple member cases while maintaining accuracy and service quality.
LEGAL NOTICEBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:

Also on the board Same function, level within a rung

Level

Mid

Salary

$22-$24 per hour

Location

The Colony, TX

Occupation

Pharmacy Technicians

Industry

Pharmacies and Drug Retailers

Posted

3 days ago

Apply for this role (opens in a new tab)