Inside Sales Rep - Remote

Remote Inside Sales RepThe Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data. JOB FUNCTIONSEstablishes customer contact by initiating followup outbound calls and receiving inbound return callsPromotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessaryResolves customer concerns by providing appropriate information regarding products and servicesRecords customer information and maintains database by obtaining, entering, and verifying required dataEnsures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standardsFacilitates sales process by communicating/sharing information with appropriate internal and external contactsCompletes and ensures accurate validation of insurance benefitsProvides customer followup as requiredContributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales resultsEducationHigh School Diploma or General Education Degree (GED) RequiredWork ExperienceInside sales RequiredComputer, data-entry RequiredKnowledge, Skills, and AbilitiesMust have excellent telephone customer serviceMust be computer literateEnglish -- oral and writtenMust be at least 18 years of ageMedical industry knowledge beneficialType at least 25-30 words per minuteThis position requires use of your own equipmentThe company does provide the hard phoneInternet: High Speed (Minimum 50 mbps download /20 mbps upload) Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone2 modem/router ports are requiredProcessor: 1.6 GHz or greaterMemory: Minimum of 8 GB RAMBrowser: Chrome, EdgeOperating System: Windows 11 (No Chromebooks, No Macs) Monitors: Dual monitorsHeadset and Webcam or internal camera: Wired, USB to be used during training/interviewsPrivate HIPPA Compliant Workspace: must be in a non shared room of the residence