virtual vocationsNew York, NY
K-12 Renewal Manager
K-12 Renewal Manager
K-12 Renewal Manager
virtual vocationsNew York, NY
yesterday
Education Administrators, Kindergarten through SecondarySales ManagersFirst-Line Supervisors of Non-Retail Sales Workers
Apply for this role →As a full-time remote K-12 Renewal Manager, the successful candidate will oversee a team of Renewal Representatives, focusing on driving customer retention and growth within the K-12 portfolio while managing team performance and optimizing renewal processes.
Key responsibilities:
Directly manage, coach, and develop a team of Renewal Representatives to enhance performance and engagement
Lead recruitment, onboarding, and professional growth initiatives for team members, ensuring clear development pathways
Collaborate with cross-functional teams to align customer strategies and drive process improvements for renewal outcomesRequired qualificationsMinimum 7 years of experience in renewals, account management, or customer success, with at least 3 years in a leadership role
Demonstrated experience in managing teams and driving customer retention and revenue growth
Advanced negotiation skills with experience in managing high-value and complex customer accounts
Proficiency in CRM systems (Salesforce) and project management software (e.g., Asana, Jira)
Strong analytical skills to interpret data and provide actionable recommendations
Also on the board Same function, level within a rung
Level
Manager
Location
New York, NY
Occupation
Education Administrators, Kindergarten through Secondary
Industry
Elementary and Secondary Schools
Posted
yesterday