Banquet Manager

Work Requirements: Provide strategic direction for the banquet Advise Associates of formal policies and procedures Responsible for participation in the recruitment and leading the training, and overall management of the teams Managing the banquet space, including organizing and storage Developing and implementing all Banquet Beverage Controls Coordinating with supervisors and staff with banquet needs such as food, banquet equipment, tables, chairs, etc. Overseeing maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas. Maintaining inventory and maintenance on all props and enhancements as well as any other equipment needs such as linen and uniforms. Managing vendor and customer relations Developing and updating banquet and event food and beverage policies and procedures and providing updates to staff Primary liaison with key client contact at all banquet functions Ensuring all operating procedures are followed, identifying and correcting any organizational problems that impact the effectiveness of the operation Handling all guest concerns in a prompt and courteous manner, informing catering /events manager of issue and resolution Working closely with banquet chef to coordinate food presentation and delivery times Flexible and energetic personality with the ability to handle multiple events simultaneously Conducting banquet and facility tours with Engineering and Housekeeping teams to ensure that the space is maintained to the highest level of cleanliness and any deficiencies are resolved immediately Attending all pre-event and post-event meeting with clients, guests, and catering/events team Promoting teamwork and quality service through daily communication and coordination with other departments Performing other duties/tasks and projects as assigned

Qualifications: Minimum of 2 years of experience in banquet management role at a major property Extensive knowledge of food service and banquet equipment requirements Extensive knowledge about all health and safety regulations Ability to perform all duties of Banquet staff Must have a flexible schedule to include nights, weekends and holidays. Must be able to bend, push, pull, lift and stand up to 8 hours. Good computer skills including Word and Excel Fluency in English both verbal and non-verbal Demonstrate strong initiative and self-direction The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.