SERVICE SCHEDULER

Job Description: Answer customer calls and establish follows-up with sales appointments Respond quickly to internet, phone and live chat inquiries using email, scripts and templates Provide customers with initial product information and direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily No weekend hours