Head of Business Operations - Remote

Position Overview: A growing workforce solutions and global staffing organization is seeking a highly organized and relationship-driven Global Operations Manager to oversee international workforce operations, client accounts, onboarding processes, recruiting coordination, and employee lifecycle management. This individual will serve as a central point of coordination between clients, employees, recruiters, HR, finance, and leadership teams to ensure operational excellence across a growing global workforce. The ideal candidate is a proactive operator who enjoys managing complex processes, building strong client relationships, and ensuring every moving piece stays aligned. Manage day-to-day operations across a global workforce supporting multiple client accounts Serve as a primary point of contact for clients regarding workforce performance, staffing needs, and operational matters Oversee onboarding, employee lifecycle management, and workforce transitions Coordinate payroll inputs, attendance tracking, PTO management, and workforce administration Monitor employee engagement, performance, attendance, and retention trends Coordinate communication between operations, recruiting, HR, finance, and leadership teams Support billing accuracy by ensuring workforce and compensation changes are properly documented Provide workforce reporting, operational updates, and business insights to leadership 2+ years of experience in workforce operations, staffing, business process outsourcing, HR operations, office management, finance, or related environments~ Strong client relationship management and communication skills~ Exceptional organizational and project management abilities~ Strong spreadsheet, reporting, and data-management skills~ Ability to manage multiple priorities across departments, clients, and geographic regions~ Available to clock in remotely a handful of nights per month~ Knowledge of HR, payroll, staffing, outsourcing, or workforce management processes is highly preferred~ Spanish or Tagalog language skills are a plus but not required Full-time onsite position in West Orange, NJ~ Opportunity to oversee a rapidly growing global workforce operation~ Professional growth and advancement opportunities within a growing organization A growing workforce solutions organization helps businesses scale through dedicated international teams and operational support services. By combining recruiting expertise, workforce management, and scalable operational infrastructure, the company enables clients to build high-performing global teams while maintaining accountability and service excellence.