Collections Recovery Specialist

Responsibilities: Manage and maintain a portfolio of commercial collection accounts Review account history, contracts, payment activity, and supporting documentation Contact business owners and debtors through phone calls, emails, and text communication Negotiate payment arrangements and settlements Encourage timely resolution of outstanding balances Maintain detailed and accurate account notes and collection activity Investigate accounts using skip tracing techniques and other research methods Meet daily, weekly, and monthly collection goals Work collaboratively with management and legal teams when necessary Provide professional and compliant communication with clients and debtors Qualifications & Skills Previous experience in commercial collections, debt recovery, or a related field preferred Strong negotiation and communication skills Comfortable handling outbound calls and difficult conversations Ability to multitask and manage a high-volume workload independently Experience with Microsoft Office, Excel, CRM systems, and databases Familiarity with skip tracing techniques is a plus Strong attention to detail and organizational skills Goal-oriented mindset with the ability to perform under pressure Associate’s degree required; Bachelor’s degree preferred

Base Salary: $50,000 - $60,000 annually Uncapped Monthly Commission At ARG, we value hard work, growth, and team culture. We are looking for individuals who are motivated to succeed and want to be part of a company that is continuously expanding.

Job Type: Full-time in office

Benefits: Dental insurance Health insurance Paid time off Vision insurance 401k