Cleveland's Fidelity Hotel in Cleveland, OH is seeking a Service Manager to assist the GM in overseeing the Club Room and to drive exceptional guest service. You will develop staff training, establish department objectives and procedures, monitor labor costs, and ensure adherence to safety, dress code, and SOPs while maintaining inventory standards. Ideal candidates have upscale-restaurant experience, 2+ years in hospitality, strong communication, leadership skills, and comfort with computer/POS

Also on the board Same function, level within a rung

Level

Mid

Location

Akron, OH

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Full-Service Restaurants

Posted

8 days ago

Apply for this role →