Sales Administrative Support

Sales Administrative Support The After Sales/Sales Administrator ensures accurate, timely administration of Sales and After Sales transactions, managing requests through order entry, confirmation, delivery follow-up, shipment documentation, invoice readiness, and record completion. They will work with Sales, After Sales, Planning, Project Management, Customer Service, Finance, Legal, Purchasing/Logistics, and Comecer international operations to ensure contractual and procedural compliance. The role also coordinates administration for national and international tenders and procurement platforms. Essential Job DutiesManage and monitor Sales and After Sales administrative intake, logging, assigning, tracking, and following requests through completion in designated systems and shared mailboxes Enter and administer standard sales orders in the ERP/business management system; assist Project Managers with administrative processing for complex projects. Check approved quotations, contracts, customer and internal purchase orders, order confirmations, and systems costs for consistency. Escalate commercial, contractual or technical discrepancies before processing. Prepare, review, and update internal purchase order, and coordinate order confirmations with Comecer SPA, Comecer Netherlands, and other approved fulfillment parties. Prepare and review customer order confirmations under authorized procedures and keep promised delivery dates current with Planning and Project Management. Coordinate shipping readiness records, including pro-forma and commercial invoice inputs, triangulation documentation, consignee and broker information, customs details, tracking and required transaction records. Compile complete invoice-readiness packages for Finance without posting AR/AP, recording intercompany entries, or approving accounting treatment. Keep customers, ship to, consignee, broker and commercial contract data current in designated ERP, CRM, and transaction records. Maintain warranty and return material authorization (RMA) records in ERP/CRM.Coordinate administrative handoffs to the Field Service and Logistics Coordinator or other logistics owner for physical returns and field-service logistics/Review open and past-due orders, follow up with responsible functions, track actions, and escalate blockers that require commercial, technical, financial, logistics, or management decisions. Provide Sales and After Sales leadership with recurring reports on orders, deliveries, aging, invoice readiness, warranty/RMA, and workflow status. Assist Area Managers, Key Account Managers, Service Account Managers, and After Sales leaders with approved commercial documentation, order updates, system records, and administrative follow-up. Monitor relevant national and international tender portals, procurement platforms, supplier registries, and e-procurement accounts; keep registrations and required company information current. Review tender and prequalification requirements, coordinate internal inputs, track submission schedules, control documents, and support compliant, timely bid submissions. Conduct business ethically and in accordance with the ATS Code of Business Conduct, company policies and applicable procedures. Health, Safety and Environmental (HSE)

Strong organizational skills, problem-solving, prioritization, and time-management skills, ability to maintain accuracy under deadlines. Close attention to detail and strong commitment to procedural accuracy and compliance Excellent spoken and written English Training in customer service Nearest Major Market: Indianapolis