wolters kluwerDenver, CO
Customer Success Associate
$52k/year
Apply (opens in a new tab)Customer Success Associate
Customer Success Associate
wolters kluwerDenver, CO
today
$52k/year
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All Other
Telemarketing Bureaus and Other Contact CentersCustom Computer Programming ServicesAdministrative Management and General Management Consulting Services
Apply for this role (opens in a new tab)Are you passionate about helping customers succeed and building strong relationships? Join our team as a Customer Success Associate and play a key role in delivering exceptional client experiences while supporting the full customer lifecycle.
What You’ll Do:
- Guide new customers through onboarding and ensure a smooth start
- Respond to customer inquiries and resolve issues effectively
- Support renewals and identify upsell opportunities
- Monitor customer engagement and performance metrics
- Provide training and guidance on products/services
- Collaborate with internal teams to improve customer experience
- Maintain accurate records in CRM systems
- Build and nurture long-term client relationships
What We’re Looking For:
- Bachelor’s degree or equivalent B2B customer service experience 2+ years of client/customer service experience preferred (B2B a plus)
- Strong communication and problem-solving skills
- Comfortable analyzing data and using CRM tools
- Customer-focused mindset with a collaborative approach
- Compensation$52k/year ($24.04/hr) - $7k bonus = $59k/yr total
Also on the board Same function, level within a rung
Level
Junior
Salary
$52k/year
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today