Lead Salesforce Business Analyst

Grey Parrot Systems is hiring a Lead Salesforce Business Analyst who knows Salesforce deeply, translates business requirements into accurate functional specs, and ideally brings Net Suite ERP knowledge to support cross-platform integration engagements. About Grey Parrot Systems Grey Parrot Systems is a women-owned, BEP-certified IT services firm headquartered in Naperville, IL. We deliver AI-first, governance-driven digital transformation for mid-market enterprises — and we're growing. Must-Have Skills 8+ years of BA experience — 5+ years Salesforce focused Deep Salesforce platform knowledge — Sales Cloud, Service Cloud, CPQ, FSL, and Flows Strong requirements elicitation — discovery workshops, process mapping, and stakeholder interviews Ability to write accurate Salesforce functional specs — configuration, Flow designs, Apex customization, and integration requirements Strong gap analysis — current-state Salesforce assessment vs. business requirements with clear remediation recommendations Jira — user stories, acceptance criteria, and backlog management Excellent stakeholder communication — sales, operations, and technology leadership Net Suite knowledge — strong plus: understanding of Net Suite Finance, Procurement, or Billing to support Salesforce-Net Suite integration requirement definition