Sr. Director, Membership & Annual Giving

Position Overview: The Senior Director of Membership and Annual Giving holds primary oversight for growing and sustaining Shedd’s membership and annual giving to help transform the culture of philanthropy and advance donor revenue and participation from individual supporters up to $5k. This role leads with a data-driven approach for membership growth while creating strategies and structure for annual giving, encouraging team members to innovate using their skills and experience, while focusing on successfully achieving or exceeding established metrics and goals. They also serve as members of Shedd’s development leadership team, helping identify and advance shared goals for fundraising and other institutional priorities.

Essential Duties and Responsibilities: Develop and implement strategies to achieve annual and long-term fundraising goals across direct response campaigns, givingcircles, and philanthropic volunteer engagements. Oversee membership and annual giving programs, enhancing donor engagement and retention. Build strong data-informed member growth and retention strategies that mix benefit enhancement with strong stewardship and experiential principles; champion them across the organization toensurealignment anddeliveryofgoals. Partner with themembers of the Development leadership teamon pipeline planning for key giving circle prospects. Strengthen infrastructure and metrics to track performance, auditing, and adapting regularly to meet goals. Develop, analyze, and adjust budgets for membership andannualgivingprograms. Supervise, guide, and mentor a team of 3, including membership andindividualgivingfundraisers and support staff. Provide training, guidance, and performance evaluations to ensure team success. Foster a collaborative and motivating work environment aligned with Shedd’s mission and values.

Qualifications: Education Bachelor’s degree in a related field; advanced degree preferred. Experience 10+ years of progressive experience in development Proventrack recordof managing successfulmembership and annual givingprograms to grow revenue and donor participation Experience managing a multidisciplinary team in a nonprofit or cultural institution, including driving accountability. Skills, Abilities & Attributes Exceptional leadership and strategic planning skills. Commitment to transparency. Ability toleveragefact-based reporting to drive decisions and recommendations. Strong communicationand interpersonal abilities. Specific knowledge of membership strategies and understanding of the drivers, levers, and best practices that drive performance. Ability to cultivate relationships with major donors and community leaders. Proficiencyin fundraising software and CRM systems (Tessitura knowledge strongly preferred). Knowledge of current trends in philanthropy and charitable giving. Passion for Shedd Aquarium’s mission and conservation efforts. High levelof integrity, professionalism, and commitment to excellence. Ability to work independently and as part of a team in a fast-paced environment.

Work Environment: Flexibility to attend evening and weekend events as required. Ability to lift to 20 pounds, sit, stand, stoop, and walk. Work environment may include exposure to water, heat, cold, and varying noise levels Benefits of Working at Shedd We offer competitive compensation packages and opportunities for professional growth within our organization. Medical Insurance, including FSA and HSA plan options Vision and Dental Insurance Accrued Paid Time Off Up to 12 Paid Holidays Life Insurance Parental Leaveand Adoption Assistance 401(k) Discounted Parking and Public Transit Subsidies Employee Assistance Program Employee Wellness program, including Preventive Care Incentive Employee Discounts Employee Tickets Reasonable Accommodations Shedd Aquarium is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodations for any part of the employment process, please email us at jobs@sheddaquarium.org. We strongly encourage people of color, LGBTQ+ community, veterans and active duty military, parents, individuals with disabilities, and individuals from all cultural backgrounds to apply. Shedd Aquarium is an equal opportunity employer and welcomes everyone to our team.