Job Summary:
Instructional Design & Learning Development role at Ghirardelli. The successful candidate will design, develop, and deliver engaging learning solutions across multiple formats while managing LMS administration, compliance training, analytics, and technology platforms.
Responsibilities:
Design and develop learning solutions (ILT, webinars, eLearning, job aids, blended programs).
Translate complex content into structured learning experiences and partner with SMEs to validate accuracy.
Apply instructional design and adult learning principles (ADDIE, Kirkpatrick) to build scenarios and assessments.
Coordinate onsite training logistics and facilitate sessions as needed.
Use AI tools to accelerate development and improve learning design and production.
Administer the LMS: set up and test courses, manage assignments, access, and troubleshoot issues.
Publish and maintain SCORM content ensuring quality navigation and readiness for launches and compliance deadlines.
Manage compliance training and assignments across Manufacturing, Corporate, and Restaurant & Retail units, monitor completion and flag gaps/risks.
Produce reports and dashboards on completion, participation, engagement, and compliance; analyze learning data and recommend program improvements.
Administer LinkedIn Learning, support Alkheim initiatives, and partner with HR/IT on LMS enhancements, integrations, and improvements.
Support Workday training readiness: create and maintain training materials, job aids, and resources; configure learning systems and course assignments, and coordinate stakeholders/logistics for Workday rollout activities.
Qualifications:
Bachelor's degree in a related field or equivalent work experience.
3 to 5 years of experience in instructional design, corporate training, or learning program development.
Experience with Learning Management Systems (Workday Learning) and intermediate skills in training authoring tools (e.g., Articulate Storyline, Adobe Captivate, Lectora).
Experience designing and developing learning solutions across multiple formats, including ILT, webinars, and digital learning.
Knowledge of training and organizational development theories and instructional design models such as ADDIE, SCORM, and AICC.
Preferred:
Continuous Training & Design Certification or equivalent.
Facilitating training sessions, workshops, or virtual learning programs.
Use of AI tools to support learning design, content creation, or training development.
Supporting HRIS or LMS implementations, preferably Workday.
Experience in multi‑division organizations, including corporate, operational, or retail environments.
Compensation Salary range: $83,800 – $108,929.
