cox enterprisesSalt Lake City, UT
Roadside Call Center Supervisor - New Calls & Follow-Ups
Roadside Call Center Supervisor - New Calls & Follow-Ups
Roadside Call Center Supervisor - New Calls & Follow-Ups
cox enterprisesSalt Lake City, UT
3 days ago
First-Line Supervisors of Transportation Workers, All OtherFirst-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Production and Operating Workers
Other Support Activities for Road TransportationTelemarketing Bureaus and Other Contact CentersMotor Vehicle Towing
Apply for this role →Cox Enterprises is seeking a Supervisor, New Call/Follow Up to lead a team in a fast-paced roadside assistance environment. You will oversee daily operations, scheduling, coaching, and performance management to ensure timely dispatches and high service quality.
You will develop staff through coaching, handle escalations, monitor metrics, and collaborate across teams to improve customer experience. This role requires strong communication, problem-solving, and a passion for continuous improvement.
Also on the board Same function, level within a rung
Level
Mid
Location
Salt Lake City, UT
Occupation
First-Line Supervisors of Transportation Workers, All Other
Industry
Other Support Activities for Road Transportation
Posted
3 days ago