national veterinary associatesPhoenix, AZ
Client Services Representative
Client Services Representative
Client Services Representative
national veterinary associatesPhoenix, AZ
4 days ago
Receptionists and Information ClerksCustomer Service RepresentativesMedical Secretaries and Administrative Assistants
Veterinary ServicesAll Other Miscellaneous Ambulatory Health Care ServicesAll Other Personal Services
Apply for this role (opens in a new tab)Overview:
In this role you are the welcoming front desk contact who supports daily clinic operations and client service in a fast-paced veterinary setting. You will manage a high volume of calls, schedule appointments, process payments, and maintain accurate client records while upholding a professional, compassionate experience. You'll collaborate with veterinarians and staff to ensure smooth patient flow and outstanding service. This role is ideal for a client-focused professional who thrives in a busy healthcare environment and values teamwork and reliability.
Responsibilities:
- Create a welcoming, professional client experience
- Handle high-volume calls and manage scheduling, confirmations, and routing
- Check clients in/out and process payments while maintaining accurate records
- Update client and patient data; perform general administrative tasks
- Coordinate with doctors, technicians, and management to support daily workflow
- Maintain front desk professionalism and adapt to changing hospital needs
Key requirements:
- Minimum 1 year of customer service experience
- Experience in a fast-paced environment
- Strong verbal and written communication
- Excellent organizational and multitasking abilities
- Strong computer and data-entry skills
- Professional and composed under busy periodscustomer-focused mindsetcalm under pressureteam-orienteddata-entry skillsappointment scheduling and calendar managementmultitasking in a front-desk environment
Also on the board Same function, level within a rung
Level
Mid
Location
Phoenix, AZ
Occupation
Receptionists and Information Clerks
Industry
Veterinary Services
Posted
4 days ago