Mailroom Assistant

Responsibilities: Receive, sort, and distribute incoming mail, packages, and interoffice materials to the appropriate departments with accuracy and efficiency. Prepare outgoing shipments by organizing materials, labeling parcels, and coordinating pickups with courier service providers. Operate and monitor mailroom equipment, including inkjet and Konica Minolta devices, to complete printing and mailing tasks. Enter shipment, delivery, and tracking details into internal systems and maintain accurate processing records. Assist with routine administrative support related to mail operations, document handling, and delivery coordination. Respond to internal service requests and provide timely customer service regarding mail status, package routing, and delivery questions. Support inventory control for mailroom supplies and notify the appropriate team when materials need replenishment. Follow established procedures for secure handling of sensitive documents and help maintain an orderly mailroom workspace. Prior experience in a mailroom, administrative support, shipping, receiving, or delivery-focused role. Ability to perform accurate data entry and maintain organized records in business systems. Familiarity with customer service practices and clear, detail-oriented communication in a fast-paced setting. Experience working with courier services, package tracking, and delivery coordination. Comfort using office and operational systems such as ERP platforms, Microsoft Access, or timekeeping tools like Kronos or About Time. Ability to use mailroom or print equipment, including inkjet and Konica Minolta machines. Strong attention to detail, dependability, and the ability to manage multiple daily tasks with minimal supervision.