Account Director

Client Management & Strategic Leadership: Serve as the primary client contact across multiple accounts, building trusted partnerships and providing strategic counsel. Guide HCP engagement initiatives including peer-to-peer programs, advisory boards, speaker bureaus, and medical education activities. Partner with Medical Affairs and Commercial stakeholders to develop communication strategies that support brand objectives and customer engagement. Identify and drive organic growth opportunities within existing client accounts.

Commercial Strategy & Program Leadership: Lead the development and execution of speaker programs, advisory boards, faculty development initiatives, educational events, and congress-related activities. Support product launches through HCP engagement strategies and educational communications programs. Ensure all deliverables meet client objectives, compliance requirements, and quality standards. Collaborate cross-functionally to deliver impactful customer engagement initiatives.

Business Development & Financial Management: Contribute to new business pitches, proposal development, and account expansion efforts. Manage account financials, including forecasting, budgeting, SOWs, revenue tracking, and resource planning. Oversee project scope, timelines, and team utilization to ensure successful program delivery.

People Leadership: Mentor and develop account team members through coaching, feedback, and day-to-day leadership. Foster a collaborative, high-performing team environment focused on client success.

Required Qualifications: Extensive Medical Communications agency experience. Strong background supporting HCP engagement programs, peer-to-peer initiatives, speaker programs, advisory boards, and product launches. Proven client management and business development capabilities. Experience managing account financials, forecasting, budgets, and SOWs. Demonstrated success leading and developing account teams. Understanding of Medical Affairs, Commercial strategy, and pharmaceutical compliance.

Ideal Candidate: Experienced leading HCP engagement and educational communication programs. Comfortable partnering with both Medical Affairs and Commercial stakeholders. Strong strategic thinker with excellent client-facing skills. Proven ability to drive account growth while delivering high-quality programs.