Business Development Manager Restoration Services

Key Responsibilities: Develop and execute a territory plan to grow referral sources, strengthen existing accounts, and achieve revenue goals. Build relationships with property managers, insurance professionals, facility managers, plumbers, contractors, and business owners. Conduct consistent prospecting through in-person visits, phone calls, meetings, and targeted follow-up. Identify new business opportunities, present SERVPRO services, and ask for referrals. Represent the company at professional associations, networking events, lunch-and-learns, and continuing education opportunities. Maintain an accurate CRM pipeline, including contacts, activity, opportunities, and next steps. Provide ownership and management with regular updates on account development, referral activity, and territory revenue. Collaborate with operations to communicate customer needs and support a smooth handoff from referral to service delivery. Ensure presentations and business development materials follow SERVPRO brand standards.

Required Qualifications: At least three years of business development or outside sales experience with SERVPRO or another restoration company. Demonstrated success generating referrals, developing accounts, and meeting sales goals. Strong understanding of restoration services and the needs of insurance and property management referral partners. Confidence with prospecting, cold calling, presentations, and asking for business. Ability to independently plan daily activity, manage a territory, and follow through on opportunities. Strong communication, organization, and reporting skills. Proficiency with CRM software, Microsoft Office, and sales reporting tools. Ability to travel regularly throughout South Orange County for meetings, site visits, and events.

Preferred Qualifications: Established professional relationships within the South Orange County market. Experience developing commercial accounts. Bachelor's degree in business, marketing, or a related field, or equivalent professional experience.

Compensation & Career Development: Base salary plus performance-based incentives. Professional development and training. Career advancement opportunities. Supportive ownership and collaboration with an established operations team.

Why Join Us? You'll have the opportunity to shape business development for our location and make a direct impact on growth. Your work will connect homeowners, businesses, and referral partners with restoration services when property damage occurs. Apply TodaySubmit your résumé highlighting your restoration industry experience, territory development accomplishments, and measurable sales results. Each SERVPRO Franchise is Independently Owned and Operated. All employees are hired by and employed solely by the independently owned SERVPRO franchise. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.