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Hello, Greetings!!!This is Abhishek from Jconnect INC. Below is the requirement with my client. Please let me know if you are available for this role.
Title: Process Consultant
Location: Westerville, OH
Duration: FulltimeJOB DESCRIPTION:Thorough understanding of ITIL and IT Service Management concepts Familiar with industry leading ITSM platforms like Service Now, BMC on functionalities, integrations and out of box features Experience in designing, developing and documenting IT Service Management processes and workflows Experience in developing ITIL process performance metrics, measurements and agreements Knowledge of Service and Systems management applications including ticketing/workflow tools Experience in driving end to end major incident management process Knowledge of at least one recognized process improvement techniques like 6sigma, PDCA etc.10 Years of work experience in relevant skills Manage Cross functional support for IT Life Cycle and Operations which includes Planning and Analysis
Requirements: Definition Design Specifications Asset Management Software License Tracking Technology Architecture Integration and Testing Implementation and Migration Training and Knowledge Transfer DocumentationOperations and Administration Technology Refreshment and Replenishment Manage Cross functional support to ensure the Service Delivery which includes Availability Management Capacity Management Performance Management Service Level Monitoring and Reporting Service Support which includes -Incident Management Problem Management Configuration Management Change Management Release Management Reporting SLRsResponsibilities:.IF you are interested, please send me your updated resume ASAP with below details: Full Name: Current Location/Zip: Contact Number: E-Mail Id: Alternate Email Id: Visa/Work Permit Status: Current Rate/Salary: Expected Base Salary: Notice Period/Availability to Start: Skype ID:Willingness to relocate to job location: Any Relocation Concern (family/house/weather):Current/Previous Employer Name: Preferred Interview timings (Specify Time zone):Any other job opportunity in process & at which stage:
Overall Experience Summary: LinkedIn URL:Looking forward for your response..Thanks and Regards, Abhishek Singh Jconnect Infotech Inc.168 Barclay Center Ste. 347, Cherry Hill, NJ 08034
Contact: 856-770-2379
Email: abhi.k@jconnectinc.com

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