uber technologiesMillbrae, CA
Global Membership CX Leader & Policy Architect
Global Membership CX Leader & Policy Architect
Global Membership CX Leader & Policy Architect
uber technologiesMillbrae, CA
yesterday
Taxi and Ridesharing ServicesSoftware PublishersAll Other Transit and Ground Passenger Transportation
Apply for this role →Uber Technologies Inc. is seeking a Global Membership Program Leader to own the subscriber support journey across policy optimization, experience design, AI/automation, and defect reduction.
You will lead two S4 Pillar Leads and partner with the Global Head of Membership & Loyalty to translate commercial strategy into high-value CX initiatives. You will drive global policy optimization for cancellations, refunds, payments, and Uber One partnerships, while owning P&L metrics and partnering with
Also on the board Same function, level within a rung
Level
Manager
Location
Millbrae, CA
Occupation
Software Developers
Industry
Taxi and Ridesharing Services
Posted
yesterday