Accounts Receivable Specialist

Responsibilities: Generate and issue accurate customer invoices in a timely and consistent manner Maintain and update customer account records across accounting and CRM systems Perform account reconciliations, investigate discrepancies, and implement appropriate resolutions Apply customer payments and process credits, refunds, and billing adjustments as needed Support billing accuracy during account changes, including terminations, renewals, and ownership updates Assist with collections activities, including monitoring outstanding balances and following up with customers Respond to billing inquiries and provide professional, customer-focused support Analyze accounts receivable aging reports to identify trends and overdue accounts Collaborate with internal teams to resolve billing issues and improve overall processes Ensure data accuracy and adherence to internal controls and financial procedures Qualifications 3+ years of experience in billing, accounts receivable or general accounting Experience with Net Suite, Versa Pay or similar ERP/billing systems preferred Strong understanding of accounting principles Excellent attention to detail with strong analytical and problem-solving skills Effective communication and interpersonal skills, with the ability to work cross-functionally Proficiency in Microsoft Office, particularly Excel (e.g., data analysis, reconciliations, reporting)