Patient Service Representative-Pediatrics

Facility: Medical Group Practices

Schedule: Full Time

Shift: Day

Job Category: Clerical/Administrative Support Req #: 95360

Date Posted: Oct 5, 2026 Clerical/Administrative Support Req #: 95360 For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary: The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned. Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education: High school diploma or GED preferred.

License/Certifications: N/A

Experience: Previous office experience with medical office experience preferred. Additional Skills/Requirements Required: N/A

Education: High school diploma or GED preferred.

License/Certifications: N/A

Experience: Previous office experience with medical office experience preferred. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information: MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally. We recognize the value each team member brings to our organization. Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications, and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage. The pay range for this position is $19.87to $23.75 per hour. Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and, where applicable, shiftdifferentials or other incentives.

Description: Medical Group Practices Clerical/Administrative Support Req #: 95360 For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary: The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned. Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education: High school diploma or GED preferred.

License/Certifications: N/A

Experience: Previous office experience with medical office experience preferred. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information: MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally. We recognize the value each team member brings to our organization. Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications, and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage. The pay range for this position is $19.87to $23.75 per hour. Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and, where applicable, shiftdifferentials or other incentives. Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management. MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.