Head of Telephony & Contact Center Technology
Head of Telephony & Contact Center Technology
jobleadsusExeter, NH
2 days ago
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesTelephone Apparatus Manufacturing
Apply for this role →Cobalt Benefits:
Group is seeking a Director of Telephony & Contact Center Technology to lead our telephony platform, optimize call flows, and drive analytics across the operation. The role partners with Contact Center leadership, IT, vendors, and business stakeholders to maintain a roadmap that supports compliance, customer experience, and scalability.
This position can be hybrid in Exeter, NH, with full-time responsibilities and a focus on ongoing improvements, automation, and reporting across
Also on the board Same function, level within a rung
Level
Manager
Location
Exeter, NH
Occupation
Telephone Operators
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago