Inside Contractor Sales/estimator

Job Summary: The Inside Sales Estimator supports internal and external customers with quotes, estimates, and project coordination for metal cladding systems, including roofing, wall, soffit, and edge metal products. This role gathers project information, prepares estimates, maintains project documentation, and helps ensure accurate and timely communication between customers, sales, customer service, and operations. Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. This position serves as a primary point of contact for call-in and walk-in customers and supports distributors, contractors, architects, and internal partners throughout the quoting and order-preparation process. The role works within established pricing guidelines and collaborates with third-party takeoff providers, fabricators, and sales representatives to support revenue growth and customer success. Assist with new customer account setup by routing required information to the appropriate sales representative for review, when needed. Quote/estimate line items and/or unit price quote inquiries for standard and/or nonstandard priced products in a territory. Gather the information needed to complete accurate quotes and estimates for internal and external customers and general contractors. Maintain an accurate project log by entering relevant quote and estimate information in a timely manner. Manage and create folders on a shared drive to input project information to be held for quote/estimates. Communicate order readiness and coordinate handoff of the order process to the appropriate Order Management Specialist. Prepare and submit accurate documentation needed by customers and production teams to process orders. Research and resolve customer concerns, including review of material and equipment requirements to see successful project completion. Coordinates with Customer Service Team Leads on customer issues and location-specific concerns from a customer-service standpoint. Assists in the opportunities to close sales, including walk-in customers, communication with existing customers, obtaining details on signed estimates, maintaining a working knowledge of the Carlisle Construction Materials/Carlisle Architectural Metals websites and current customer trends in securing competitive information and contributing to the generation of revenue and business growth. Experience supporting estimates, quotes, or material takeoffs Ability to read architectural plans, drawings, and construction documents Proficiency in Microsoft Office Experience in metal cladding, architectural metals, or commercial roofing Experience with SAP and AutoCAD Experience managing quote logs or project documentation Customer Focus Listens to understand the needs of customers (internal and external). Builds trusting relationships and seeks innovative solutions for all customers. Always has the customer’s needs top of mind. Has a sense of ownership and personal accountability for actions taken. Uses sound judgment, available information, and cross-functional input to resolve customer and operational challenges. High School Diploma or GED required. Bachelor’s degree in business or a related technical field preferred. xaygatp ~Prior experience with administrative/clerical procedures and systems. Equipment Used: This position regularly uses the following equipment and tools in the course of job duties: Computer Printer and general office supplies Telephone Microsoft Office 365 Business systems or current internal platforms, such as SAP Office setting Business hours are Monday through Friday, 8:00 a.m. Travel Requirement No regular travel required Occasional travel may be required for sales meetings or training Overnight stays may be possible