Senior MS Teams & M365 Engineering Lead, VP

Responsibilities: Design and deliver Teams/M365 solutions meeting business and technical needs Collaborate with operations to implement designs and with networking to integrate Teams Voice with Cisco Call Manager Ensure security, compliance, and policy alignment; own solution and engineering documentation Provide L4 incident support and mentor Teams engineers Advise project managers and stakeholders to scope cloud-based solutions Participate in internal audits and bi-annual documentation reviews; create remediation plans Develop automations for repeatable tasks and drive scalable product solutions with the Center of Excellence Define long-term roadmaps with management and strategy teams; streamline ServiceNow and SailPoint workflows Seek tech debt reduction and propose rationalization ideas

Key requirements: Knowledge of Unified Communications/Collaboration standards and trends Proficiency with Active Directory, Exchange, M365, Purview, Defender Experience with Teams Connect and governance tools Ability to work independently and lead teams Hands-on MS Teams with Voice and on-prem PBX integration PowerShell scripting Experience administering Microsoft Cloud PBX features 10 years of relevant work experience Microsoft 365 certified Teams Administrator or equivalent Proven ability to administer Teams in complex environments Independent with leadership qualities Strong written and verbal communication Problem solving and detailed planning PowerShell Microsoft Teams (Voice) and on-prem PBX integration Active Directory and Exchange management