Level 1 Helpdesk Engineer (Windows, WiFi, MS-Office, VOIP)

Company Description: DataMTX LLC is an innovative solutions provider with a 30+-year history in IT professional services and staffing, delivering best-in-class, dynamically engineered technology solutions. The company supports digital transformation initiatives including cloud migration and legacy stack-modernization all with an AI-First first emphasis that is galvanized using a data-driven model. We also have deep offerings around DFIR, SaSe, DLP, DSPM, NGFW, Pentesting & Close-Access Cyber Ops (Physical Pentesting). Our partner-network includes Top 6 Advisory firms and leading VAR's & MSP's. ROLE: Level 1 Helpdesk Engineer Skills required: Office Suite Troubleshooting Windows Updates/Patching troubleshooting Wifi configuration and troubleshooting Desktop/Laptop imaging via Intune/Autopilot Printer setup and troubleshooting Teams/VOIP troubleshooting This is a high touch client that will also require strong customer service skill and quick adaptation abilities. Full training will be provided on workflow and process.