Inside Sales Representative

Location: NW 35th Ave. Miami, FL 33142

Job Title: Inside Sales Representative

Reports to: Customer Service Manager

Overview: We are seeking a dynamic Inside Sales Representative to join our team in Miami, FL. As an integral part of our sales force, you will be responsible for driving revenue growth by developing new leads, fostering customer relationships, and ensuring a seamless sales process. If you are a results-oriented individual with a passion for sales and excellent communication skills, we want to hear from you.

Responsibilities: Engage with inbound and outbound customers, cultivating relationships and following up on leads to drive sales. Effectively promote our products and services while providing exceptional customer service. Manage multiple tasks efficiently, prioritize effectively, and meet sales targets. Maintain accurate records of customer interactions and sales activities using CRM tools. Collaborate with team members and work independently to achieve sales objectives. Utilize various communication channels (phone, email, text) to engage with customers. Identify customer needs and opportunities for upselling and cross-selling. Stay updated on industry trends and competitor offerings to maintain a competitive edge.

Requirements: Previous experience with ERP and CRM systems preferred. Background in selling durable or soft goods highly desired. Proven track record of meeting sales quotas and KPIs. Minimum of 2 years of sales experience, with online sales experience a plus. Fluency in English required, additional languages a bonus.

Education and Training: High school diploma/GED required. Proficiency in Microsoft Office suite. Industry Wholesale/ManufacturingE-Commerce Employment Details Employment At-Will: All employees have a work at-will relationship, allowing for termination by either party without cause or notice. Equal Employment Opportunity (EEO): We are committed to equal employment opportunity for all employees and applicants, adhering to local, state, and federal employment discrimination laws. We value diversity and ensure fair treatment in all aspects of employment.