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IT Specialist

IT Specialist

addison groupReston, VA

yesterday

$55,000 - $60,000 per year

Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support Specialists
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management Services
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Job Description
Position: IT Support Specialist
Location: Reston, VA (onsite)
Work Schedule: Monday – Friday (5 Days on Site)
Assignment Type: Direct Hire
Salary Range: $55k - $60k/ year Benefits: This position may be eligible for medical, dental, vision, and 401(k).
Work Authorization: Must be authorized to work in the United States. Position is not eligible for sponsorship.
About the Role: We're looking for an IT Specialist with 1-3 years of related experience to support our organization's systems, vendor relationships, and security operations.
Key Responsibilities:
  • Vendor & Ticket Management
  • Manage vendor relationships and oversee all support tickets, monitoring progress through completion
  • Communicate system failures, outages, and upgrades to staff
  • Coordinate quarterly meetings with account managers and leadership to review metrics, tickets, and security posture
  • Follow up on recommended security improvements
  • Reporting & Security
  • Handle bi-weekly, monthly, and quarterly reporting across security and IT systems
  • Schedule vendor meetings; coordinate quarterly penetration testing and IT security audits
  • Participate in Disaster Recovery planning meetings
  • Manage vulnerability scans and remediation with appropriate vendors
  • System Administration
  • Serve as administrator for a range of business systems and access platforms
  • Partner with HR to onboard and offboard users from appropriate systems in a timely manner
  • Other DutiesTravel to company locations as needed to handle onsite needs
  • Perform other related duties as assigned
  • Requirements1 to 3 years of related experience
  • Bachelor's degree, or equivalent industry certification
  • Strong hardware and software experience
  • Great communication skills, with the ability to work effectively with people at all levels of technical proficiency
  • Ability to lift and move up to 50 pounds
  • Comfortable with occasional travel between company locations
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009

Also on the board Same function, level within a rung

Level

Senior

Salary

$55,000 - $60,000 per year

Location

Reston, VA

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

yesterday

Apply for this role (opens in a new tab)