qdobaBattle Creek, MI
General Manager
$56,650 - $64,375 annually
Apply (opens in a new tab)General Manager
General Manager
qdobaBattle Creek, MI
25 days ago
$56,650 - $64,375 annually
Food Service ManagersFirst-Line Supervisors of Food Preparation and Serving WorkersGeneral and Operations Managers
Apply for this role (opens in a new tab)Restaurant Manager
Pay Range: $56,650 - $64,375 annually
Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.
Key Duties/Responsibilities:
- Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
- Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed.
- Maximize store sales goals versus budget, including participation in marketing programs.
- Oversee and partner on increasing catering sales.
- Train, monitor, and reinforce food safety procedures.
- Work with the leadership team to meet sales goals.
- Manage food and labor costs.
- Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations.
- Monitor food inventory levels and order product when necessary.
- Manage and maintain safe working conditions.
- Manage employees in a manner that encourages them to grow with the company and reduce turnover.
- Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
- Responsible for the new hire life cycle including the interview and selection process along with proper training
- Anticipate and identify problems and initiate appropriate corrective action.
- Ensure continual improvement of Quality, Service, and Cleanliness
- Identifies and develops internal candidates for management and Shift Lead positions.
Qualifications:
To remain compliant with state and federal laws, you must be at least 18 years old.
Education: High school diploma or equivalent required.
Experience: 5+ years QSR experience with 2+ years in a leadership position
Skills/Knowledge/Abilities:
Excellent prioritization, interpersonal, problem-solving, and collaboration skills. Effective verbal and written communication skills; highly motivated and organized. Demonstrates integrity and ethical behavior. Can take direction from individuals in higher-level positions. Comfortable working in a fast-paced environment with proven ability to recruit, hire, coach, train and motivate employees. Must have a valid driver's license.
Physical Requirements:
Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer, i.e., desktop, tablet, etc.
Additional:
- If opting to deliver catering orders, you must:
- Have an operable personal cell phone
- Use your personal cell phone to track (via app or text) when departing the restaurant with a catering order and upon delivery completion, in accordance with company safety procedures (no device usage while actively driving)
Reasonable Accommodation:
Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Benefits:
Medical, Dental, Vision, & 401k for eligible employees; PTO (including vacation, sick & holiday); Tuition reimbursement
Also on the board Same function, level within a rung
Level
Mid
Salary
$56,650 - $64,375 annually
Location
Battle Creek, MI
Occupation
Food Service Managers
Industry
Limited-Service Restaurants
Posted
25 days ago